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Prescription Medication Frequently Asked Questions


Why are HMI Global Health prices so low?
What is the difference between brand name and generic medications?
Is a prescription required?
Is there a limit to how much I can buy?
Will you accept my insurance?
How come I can’t buy Valium, Tylenol #3 or similar medications?
How do I pay for my order?
How does the quality of your International medications compare to the United States and Canada?
Are all drugs available from HMI Global Health?
Do I get charged a shipping charge for each prescription?
How long will it take to get my medications?
Which International Pharmacies are HMI Global Health associated with?

Q: Why are HMI Global Health prices so low?

A: One reason is price control. The Canadian and some other countries governments control how much pharmaceutical companies can charge for brand name products.

A: In the USA and some other countries the pharmaceutical companies can charge what the market will bear.

A: Patent laws vary by country and, as a result, generic prices are available in countries that do not have brand name patent laws.

A: On average, you will save 30-80% ordering your medications from HMI Global Health.

Q: What is the difference between Brand and Generic Medications?

A: A generic drugs is the exact same or a copy of the brand name drug in dosage, safety, strength, quality, performance and intended use.

A: Price of generic drugs are much cheaper for the exact same product.

A: Pharmaceutical Brand Name companies have huge investment costs that they must recover so they increase the price of drugs to compensate.

Note: We use the term branded generic to refer to generic versions of brand medications manufactured in India and sold under in-country brand names

Q: Is a prescription required?

A: Yes a valid prescription from a licensed physician is required for all prescription medications that will be ordered.

A: The prescription MUST be faxed to HMI Global Health before the order can be shipped.

A: Prescription must be in the English language ONLY.

Q: Is there a limit to how much I can order?

A: Yes, you can only order up to a three month or 90 day supply or each prescription. Limits on days supply dispensed for controlled substances may apply, based on individual physician directives for each prescription.

A: It is important to make sure your doctor adds three refills to your prescription so that we can use the same prescription for your refills (9 months).

Q: Will you accept my insurance?

A: Unfortunately, no. Because we are located in Canada, we cannot accept any foreign insurance.

A: We will however provide you with a receipt that your insurance company may or may not accept.

Q: Why can’t I buy Valium, Tylenol #3 or similar medications?

A: To comply with established standards of practice - we are unable to ship any narcotic or controlled substances.

Q: How do I pay for my order?

A: We accept Visa, MasterCard.

A: Payment will be collected when order is placed.

A: All prices are in USD and your credit card will be charged accordingly.

Q: How can you guarantee the quality of your International products?

A: We contract with licensed, accredited pharmacies located in New Zealand, Italy, India, Canada, and Australia.

A: The Canadian government, as well as other countries we choose to ship from, are held to VERY strict requirements for the manufacturing and distribution of medication. These requirements are equivalent to or stricter than US requirements, and all of our sources are US-FDA approved.

Q: Are all medications available from HMI Global Health?

A: Not all prescription medications are available.

A: Most products are available from our International pharmacies however product search will confirm available medications.

Q: Do I get charged a shipping charge for each prescription?

A: No, one shipping charge will be processed per ORDER per country, not per prescription.

A: Multiple orders going to the same address will only be charged one shipping charge per country.

Q: How long will it take to receive my order?

A: Your order will be shipped right to your door in approximately 10-15 business days.

A: Depending on the International Pharmacy you order from delivery times may vary.

A: HMI Global Health recommends placing orders 30 days in advance to ensure you do not run out of any medications.

Q: Which International Pharmacies are HMI Global Health associated with?

A: HMI Global Health has been shipping medications for clients from multiple pharmacies around the world for many years.

A: New Zealand, Italy, India, Canada, and Australia are among the locations dispensing for us.
 
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